Arkansas

Funeral Directors

Association

Dos and Don’ts of Funeral Surveys

Apr 19, 2023 | Resources for Funeral Homes

When a family leaves your care, you want to know that you’ve served them well.

You likely wonder:

  • How would the family rate their experience with our staff? The building and equipment? The attention to detail?
  • How did they hear about our funeral home?
  • Would they recommend us to others?

One way funeral homes get these answers is by sending a brief survey for a family to complete during the funeral aftercare process. This feedback helps funeral professionals improve their service, marketing, current processes, and more. These responses are incredibly helpful.

But to start gathering feedback, you first need a funeral aftercare survey strategy that is cost-effective, saves you time, and is easy for families to do.

Find the full article and more on the Funeral Directors Life website

Explore More

Recent Posts

Finding Calm After Loss How to Ease Grief Anxietyand Depression

For adults mourning a parent, partner, child, or close friend, the emotional impact of losing loved ones can feel like more than sadness. Grief after loss can quietly tighten into panic, sleeplessness, and constant dread, and then sink into depression from bereavement...

Moving Forward After Loss – How Widows Can Heal and Rebuild Life

For widows and widowers who are past the initial shock, the quiet can feel unsettling and strangely heavy. The grief transition often brings post-grief challenges that don’t look like constant tears, decision fatigue, loneliness in ordinary moments, guilt when...

How to Create a Warm and Personal Digital Memory Book for Loved Ones

Busy parents coordinating grandparents, siblings, and kids across cities and time zones often feel the same ache: the photos and stories that matter most are scattered across phones, chats, and half-remembered conversations. The core tension is simple, everyone means...