The first large-scale speech I gave at an NFDA convention was in Orlando in the 1980s. In the room next to me was an industry “expert” whose presentation denounced the use of funeral directors as salespeople and asserted that preneed was an inferior way of promoting funeral home services.
How to Create a Warm and Personal Digital Memory Book for Loved Ones
Busy parents coordinating grandparents, siblings, and kids across cities and time zones often feel the same ache: the photos and stories that matter most are scattered across phones, chats, and half-remembered conversations. The core tension is simple, everyone means...

