It has come to our attention that some funeral homes are being contacted by FEMA to confirm information provided by an applicant. If you are contacted for this purpose, this is not due to an application being incorrectly made by your funeral home - it is part of the authenticating process of the application.
There could be for a variety of reasons for this call, and if FEMA is unable to validate the expense, it could delay or even stop processing of the case.
FEMA may ask your funeral home to confirm the following information:
- The applicant’s name indicated as the responsible party for the expenses
- The total amount of the funeral expenses
- The deceased individual’s name
- The date funeral expenses were incurred
If you are concerned that a call from someone identifying themselves as a FEMA representative may be fraudulent, you may report the caller to StopFEMAFraud@fema.dhs.gov.