You didn’t open a funeral home to swim in paperwork. But here it is, flowing from everydrawer, multiplying with every call, and threatening to gum up your already delicateprocess. A birth certificate scan here, an invoice trail there, a decades-old signed releaseyou...
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Smarter Document Systems for Funeral Homes
You didn’t open a funeral home to swim in paperwork. But here it is, flowing from everydrawer, multiplying with every call, and threatening to gum up your already delicateprocess. A birth certificate scan here, an invoice...
Are You Prepared for an Unexpected Absence?
In the unlikely event that you don’t make it to work tomorrow, do your co-owners and key employees know what to do to keep things running smoothly in your absence? If you are the type of business owner who is very hands-on and who does it all, consider the following...
Chapter 6: The Truth About Compensation
The single largest cost of running a funeral home comprises salaries, benefits and employment taxes. Together, they make up employee compensation. In the 1980s, when some casket companies spent $250,000 on their NFDA booth build-out and another million dollars on an...
Chapter 5: Estate Planning & Business Succession
I got my start in the financial services world by selling life insurance across the kitchen table to young families. Once, as I met with a 20-something couple, the husband told me it was ironic we were meeting because they had just found out the day before that his...
Is Your 2023 Budget Ready?
It's officially budget seasonWhat do you really need in your budget for 2023? We put together a list of funeral home essentials to get you started.1. Plan ahead for conventionsThere are 2 things to think about when planning for your trips: which conventions to attend...
SFLIC Announces 62th Anniversary
SFLIC completes its 62nd year of conducting business with a portfolio of final expense whole life and preneed insurance and service designed exclusively for the funeral profession. SFLIC-62nd-year-announcement-to-AFDA-10-2022Download
Chapter 4: Pricing Considerations
As I attempt to transfer the knowledge I’ve learned over five decades in funeral service, I find I must ask questions as often as I answer them. Read Full Article
Chapter 3: A Preneed Game Plan
In last month’s column, I outlined the questions you must address for preneed to serve as a positive part of your business and planning. As noted at the end of that article, I intend to answer those many questions in this month’s article, so please, read on. Read Full...
Chapter 2: A Preneed Overview
The first large-scale speech I gave at an NFDA convention was in Orlando in the 1980s. In the room next to me was an industry “expert” whose presentation denounced the use of funeral directors as salespeople and asserted that preneed was an inferior way of promoting...
Chapter 1: The future is cremation
Planning for the future is a critical task that all companies have to engage with, regardless of how new or old your company is.This series from Dan Isard at The Foresight Companies looks at practical steps and knowledge to help keep the ship stable long into the...
2022 Twitter Trends & What They Mean for Deathcare
By Welton Hong Twitter recently mined its data, analyzing billions of tweets for the past two years, to discover what's on top when it comes to trends. In its Twitter Trends Report 2022, the social media platform revealed three important considerations for marketers:...
Digital Marketing Series – “Video”
Read the next installment in our tactical series looking at how your funeral home can set up a comprehensive digital marketing plan.Content shared with permission from Funeral Directors Life. 05-VideoDownload
Digital Marketing Series – “Facebook Ads”
Read the next installment in our tactical series looking at how your funeral home can set up a comprehensive digital marketing plan.Content shared with permission from Funeral Directors Life. 04-Facebook-AdsDownload
Digital Marketing Series – “Google Ads”
Read the next installment in our tactical series looking at how your funeral home can set up a comprehensive digital marketing plan.Content shared with permission from Funeral Directors Life. 03-Google-AdsDownload
IMPORTANT AFDA Board Statement
AFDA spokesperson Chad Gallagher released the following statement from the board regarding today’s disturbing news story about human remains: “The Arkansas Funeral Directors Association is horrified to learn of human body parts being brokered and sold, most assuredly...
Digital Marketing Series – “Website”
Read the next installment in our tactical series looking at how your funeral home can set up a comprehensive digital marketing plan.Content shared with permission from Funeral Directors Life. 02-WebsiteDownload
Digital Marketing Series – “Know Your Audience”
Marketing in this day and age can be a mystery. Old tried and true solutions like the newspaper, the yellow pages, and the radio are losing prominence. In their place we have Facebook, Google Ads, and YouTube. If you are like most funeral directors, you are worried...
Selected Independent Funeral Homes to Host 104th Annual Meeting in Washington, DC
LINCOLNSHIRE, Ill. – July 25, 2022 — Selected Independent Funeral Homes will host its 104th Annual Meeting at the Grand Hyatt Washington in Washington, DC, on September 21-24, 2022. The theme for this year’s meeting is “Connect. Collaborate. Celebrate.” Throughout the...
Learning the Ins and Outs of Tweeting
This article was originally published in ICCFA’s Memento Mori magazine and is reprinted here with permission. Welton Hong is the founder of Ring Ring Marketing and the author of Making Your Phone Ring with Internet Marketing for Funeral Homes. Learning the Ins and...
Records Retention Guidelines
We are often asked about how long specific records should be kept. Discarding records that should be kept poses a wide range of potential tax and legal problems. Keeping reports too long wastes precious space and resources. But how long should the company’s files be...
Not Everyone is Suntan
By Tim Collison, CFSPCopyright: The Dodge CompanyReprinted with permission from the Dodge Magazine One of the basic truths of human existence is that we are all creatures of habit. We develop patterns in almost everything we do, and the longer we continue these...
Finance 301: Chapter 1: The Future is Cremation
By Dan Isard The Foresight CompaniesEarlier this year, I turned 68 years old. I mention this because I feel I bear a responsibility to this profession, one that has allowed me to build a company and serve more than 3,000 of its members during my career. While I have...
New ERAVE Guidance for Funeral Directors
The Arkansas Department for Health has recently issued new training and guidance both for Funeral Directors and for Medical Certifiers, which walks through the entire process step-by-step. The resources are available as videos showing the actual steps on a computer,...
Offering Practical Support & Building Community
As families go through the mourning process, it provides a great opportunity for wider community to give wraparound support to the grieving family, for whom much is in turmoil. Here is a guide that can be shared with friends and family of practical ways to lend...
IRS Increases Mileage Rate for Second Half of Year
Starting from July 1, 2023 there will be new mileage rates as announced by the IRS.The Internal Revenue Service earlier this month announced an increase in the optional standard mileage rate for the final six months of 2022. Taxpayers may use the optional standard...
AFDA Convention Feedback
We were so glad to see those of you who were able to attend the AFDA Convention at Oaklawn Racing Casino Resort. The strength and value of an association like ours is in the members coming together and working as one. Events like our convention and annual banquet...
2022 AFDA Convention
Arkansas Funeral Directors meet for Annual Convention
Hot Springs, Arkansas -- This past weekend the Arkansas Funeral Directors Association held its annual convention at The Oaklawn Racing Casino Resort in Hot Springs, Arkansas. The Covid pandemic had prevented the last two annual conventions from taking place, and so it...
Press Release: Selected Releases Q2 Board Newsletter
Greetings from Selected:Please find the attached Q2 Board Newsletter from Selected Independent Funeral Homes. Selected-Q2-2022-Board-NewsletterDownload
AFDA Convention is Back!
Registration is now open for our 2022 Annual AFDA Convention to be held at Oaklawn Racing Casino Resort in Hot Springs, Arkansas, on April 29. You may register online (click here) or use the attached form and mail to AFDA, 523 South Louisiana Street, Suite 222, Little...
Selected Independent Funeral Homes Announces New Officers for 2022
LINCOLNSHIRE, IL — March 4, 2022 —Selected Independent Funeral Homes has announced the election of new Board Officers to lead the world’s oldest association of independently-owned funeral homes. Selected’s Board of Directors elected the new Officers who will be...
Upcoming Educational Events from Selected Independent Funeral Homes
Lincolnshire, IL Selected Independent Funeral Homes would like to announce their 2022 calendar list of upcoming events. The list includes virtual and in-person meetings, Group Roundtables, and online classes....
4 Healing Habits to Help You Through Grief
Grief doesn’t just break your heart. Grief also causes real physical, mental, and emotional symptoms. In the weeks and months after a loss, you may have a hard time concentrating, sleep too much or too little, and struggle to find the motivation to complete daily...
Improve Your Wellbeing: Tools & Practices for Funeral Service Professionals
Derrick McEachern is a Registered Counselling Therapist and a Canadian Certified Counsellor who has been practicing in Nova Scotia since 2006. He is the founder of Five Star Wellbeing Counselling and Mental Health and is the author of the Wellbeing Assessment. Derrick...
Selected Educational Trust Announces Inaugural Chester T. French Memorial Scholarship
LINCOLNSHIRE, IL — January 11, 2022 — The Selected Educational Trust is pleased to announce the inaugural Chester T. French Memorial Scholarship, made possible thanks to a $150,000 endowment from French Funerals – Cremations. This annual scholarship will provide the...
Cybersecurity for Your Funeral Home
When it comes to cyberattacks, everyone thinks they’re safe. You may think “Why would they want my information?” or “I have nothing to hide.” However, if a cyberattack happens to your funeral home, you’ll realize how detrimental it can be to your business. This guide...
Small Business Tips
Advice for your funeral home business as we move into the New Year. Read some of the best tips, advice and insights from around the web, to help your firm with all aspects of daily life - from the sublime to the mundane! How SMEs Can Help Employees Save for...
Filing Tax Returns
Filing tax returns can be a complex and confusing endeavor, particularly if your funeral home does not have anyone specifically trained in accounting and financial reporting. AFDA has compiled some best practices and tips to help your business stay compliant and...
AFDA Convention 2022
The AFDA Convention is back!Save the Date for Friday, April 29, 2022 at Oaklawn Resort, Hot Springs for a full day of events, networking opportunities, and our annual Awards Banquet.Keep your eyes peeled for more information over the coming weeks.
Robert “Bob” Hoaglund Inducted into Messenger’s Hall of Fame
FOR MORE INFORMATION, CONTACT:Tracy Fetters – Marketing Manager318 East Seventh Street • Auburn IN 46706Phone: 800-827-5151 ext 230 • Fax: 800-747-0716www.messengerstationery.com For Immediate ReleaseRobert “Bob” Hoaglund Inducted into Messenger’s Hall of Fame AUBURN,...
Dealing with Grief of Losing a Loved One During the Holidays
If you’ve recently lost a loved one, you know that the holidays are especially difficult. Holidays are a time where everyone is supposed to be happy. You may feel like you have to put on a false smile and join in traditional celebrations even though you don’t feel...
Messenger’s Top Representatives Honored for 2020 Sales Achievements
FOR MORE INFORMATION, CONTACT:Tracy Fetters – Marketing Manager318 East Seventh Street • Auburn IN 46706Phone: 800-827-5151 ext 230 • Fax: 800-747-0716www.messengerstationery.com October 27, 2021For Immediate Release AUBURN, IN – Messenger, a leading provider in...
Selected Names New Board Member
Selected Independent Funeral Homes is pleased to announce that John E. Keohane, Co-President of Keohane Funeral Home in Quincy, MA has joined the Board of Directors as the Group 1 representative. Read Full Press Release:...
Best Practices for Financing Long-Term Care
We can lose a loved one from all sorts of reasons. Surviving Day One is a grief resource that looks at how to continue forwards with purpose and meaning after the devastating loss of a loved one.Read the article below and more at SurvivingDayOne.com....
FEMA Update Documentation Requirements
FEMA have updated the Funeral Assistance Policy documentation required for COVID-related deaths that took place before May 16, 2020. In the early months of the pandemic medical personnel may not have listed COVID-19 as a cause of death on the death certificate.The...
Body Broker Bill Introduced in Congress
When a family chooses to donate a loved one’s body for education or research, they do so with the hope that they will help others. Regrettably, many are unknowingly contributing to a for-profit industry in which the body of their loved one could be traded as raw...
Requesting Military Honors
We are writing to you on behalf of the Casualty Assistance Center of the Arkansas National Guard to inform you that the Arkansas Army National Guard will be deployed from 10 July 2021 thru 10 August 2021 and the Oklahoma National Guard deploys 9 July 2021 thru 10...
Arkansas Governor’s Quality Award
The Governor’s Quality Award Program was developed to provide opportunities for all organizations in the state to measure their progress in the journey of performance excellence. The Award is used by all types of businesses and organizations interested in improving...
Leadership Arkansas Program
Leadership Arkansas is a unique program designed to take a comprehensive view of the economic and political challenges that face this State. Applications are now open for Class XVI of the program until August 6. It is grounded in the belief that by bringing diverse...
Surviving Day One
We can lose a loved one from all sorts of reasons. Surviving Day One is a grief resource that looks at how to continue forwards with purpose and meaning after the devastating loss of a loved one.Read the article below and more at SurvivingDayOne.com...
Selected Educational Trust Announces Inaugural Event
Selected Educational Trust AnnouncesInaugural Event: Ambassador of the Year Awards ProgramSponsored by Physicians MutualTrust Honors Two Outstanding Funeral Service Professionals LINCOLNSHIRE, IL — June 16, 2021 — For forty years, the Selected Educational Trust has...

